|
Style
|
How
|
When
|
|
Competing
|
Forceful, firm, get my way
|
When quick decisive action is needed : cost
cutting, firing or disciplining
|
|
Collaborating
|
Problem solving, seeking other's help in
solving a
problem; getting all concerns into the open; trying to satisfy all
wishes
|
Supposedly the best model. Creates a
win-win
situation.
|
|
Compromising
|
Sharing : I give up some points in exchange
of
others; propose middle ground.
|
When goals are moderately important and not
worth
the trouble of using other models; when temporary solutions are needed
and time lines are tight.
|
|
Avoiding
|
Withdrawal : let others take responsibility
for
solving a problem; avoiding useless tensions, try to postpone issue
until you have time to think about it.
|
When issue is trivial or when issue can not
be won.
|
|
Accommodating
|
Smoothing : stress things where both sides
agree
upon; soothe other person's feelings and preserve an association; be
considerate of other's wishes
|
When you are wrong; when building social
credits
and keeping harmony
are more important than the issue
|
